FOR BUSINESSES

Turn someone’s care into a real customer experience.

I’M HERE ALWAYS connects thoughtful customers with participating businesses that can help turn a meaningful idea into a real meal, gift, service or experience.

Restaurant business partner
WHY PARTNER WITH US?

New customers. Meaningful occasions. More reasons to visit.

I’M HERE ALWAYS creates another way for customers to choose your business — not only for themselves, but for someone they care about.

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New Customer Opportunities

Reach customers who are arranging experiences for family, friends, partners and loved ones.

More Meaningful Visits

Customers arrive because someone important created the moment especially for them.

Additional Revenue

Create another channel for bookings, experiences and customer spending.

Simple Participation

Receive clear booking information, confirm the arrangement and serve the customer.

WHO CAN JOIN?

Businesses that create moments people enjoy.

🍽

Restaurants

Dinner, lunch and celebration meals.

Cafés

Coffee, desserts and casual moments.

Beauty & Wellness

Spa, beauty, wellness and self-care experiences.

🎁

Retailers

Gifts, shopping and thoughtful purchases.

Experiences

Activities, services and memorable occasions.

THE BUSINESS MODEL

Three parties. One simple arrangement.

A

The Giver

Customer / Payer

Chooses your business, creates the arrangement and wants to treat someone they care about.

B

Your Business

Participating Merchant

Receives the request, confirms the details and provides the service or experience.

C

The Recipient

Guest / Loved One

Arrives at your business and enjoys the experience arranged for them.

HOW IT WORKS FOR YOUR BUSINESS

From request to customer experience.

1 Customer chooses business

Customer Chooses You

A customer selects your business to create an experience for someone else.

2 Business receives booking request

You Receive the Request

You receive the requested date, time, guest details and arrangement.

3 Business confirms booking

Confirm the Arrangement

Confirm availability, booking details and the agreed payment arrangement.

4 Guests enjoy experience

Welcome the Guest

The recipient arrives and enjoys the experience at your business.

Payment and reservation confirmation
FLEXIBLE PAYMENT ARRANGEMENTS

Clear payment. Clear responsibility.

Depending on the arrangement available through the platform, payment may be handled before the visit or according to the confirmed merchant arrangement.

Pre-arranged payment
The giver may pay before the recipient arrives.
Confirmed amount
The agreed amount and arrangement are clearly recorded.
Merchant confirmation
Your business confirms the reservation or service before the visit.
Clear redemption process
The recipient receives the relevant booking or confirmation information.
BECOME A PARTNER

Joining should be simple.

Register your business, tell us what you offer and prepare to receive meaningful customer arrangements.

1

Register

Submit your business name, contact details and location.

2

Add Your Services

Tell customers what experiences, products or services they can arrange.

3

Get Verified

We review the business information before making the listing active.

4

Start Receiving Requests

Receive arrangements and welcome new customers.

WHAT WE EXPECT FROM PARTNERS

A good experience depends on good partners.

Participating businesses should provide clear information and honour confirmed arrangements.

Keep business information, operating hours and contact details accurate.
Confirm or decline requests promptly.
Honour confirmed reservations, agreed amounts and arrangements.
Treat recipients as valued customers and deliver the agreed experience.
Communicate clearly if an arrangement needs to be changed.
Follow the applicable payment, cancellation and refund rules.
MORE THAN ANOTHER BOOKING

You are helping someone show they care.

Every I’M HERE ALWAYS arrangement begins with a person thinking about someone important to them. Your business becomes the place where that care turns into a real experience.

PARTNER WITH I’M HERE ALWAYS

Ready to welcome meaningful moments?

Join the growing network of businesses that help people care for someone, even when they cannot be there themselves.