HOW TO START

Start with one person. Create one meaningful moment.

Getting started with I’M HERE ALWAYS is simple. Choose who you care about, decide what you want to arrange, personalise the experience and confirm the details.

Asian family sharing a meaningful moment
START IN 5 SIMPLE STEPS

From idea to confirmed moment.

1

Choose Someone

Decide who you want to create the moment for.

2

Choose an Experience

Pick a restaurant, café, service, gift or experience.

3

Add the Details

Select the date, time, guest details and special requests.

4

Add Your Message

Make the moment personal with your own words.

5

Confirm

Review the arrangement, confirm and choose payment.

STEP BY STEP

Here is exactly what you do.

Choose someone you care about
STEP 1

Choose Someone

Start with the person you want to be there for.

  • Parents
  • Partner
  • Family
  • Friends
  • Elders
  • Someone special
Choose an experience
STEP 2

Choose What You Want to Arrange

Pick something that suits the person and the occasion.

  • Restaurant or café
  • Gift or shopping
  • Beauty or wellness
  • Special experience
  • Celebration
Arrange the date and time
STEP 3

Set the Details

Tell us when and how you want the experience to happen.

  • Date
  • Preferred time
  • Number of guests
  • Venue
  • Special request
Add a personal message
STEP 4

Add Your Message

Tell them why this moment is from you.

  • Personal note
  • Birthday message
  • Thank-you message
  • Romantic message
  • Simple “I’m thinking of you”
Confirm the arrangement
STEP 5

Review & Confirm

Check everything before the arrangement is submitted.

  • Recipient details
  • Venue
  • Date and time
  • Amount
  • Payment method
  • Message
Recipient enjoys the experience
THEN...

Let Them Enjoy

Once everything is confirmed, your loved one receives the details and enjoys the experience.

  • Booking confirmation
  • Personal message
  • Venue details
  • Redemption information
WHAT DO YOU NEED?

Just a few basic details.

Recipient

Their name and basic contact information.

Location

Where you want the experience to happen.

Date & Time

When you would like the moment to take place.

Your Message

A short note that makes the moment personal.

Parents enjoying dinner
EXAMPLE

You want to treat your parents to dinner.

You are busy tonight, but you still want them to enjoy a nice meal together.

1
Choose your parents

Enter who the dinner is for.

2
Choose the restaurant

Pick a participating restaurant nearby.

3
Set the date and time

Choose tonight at 7:30 PM for two guests.

4
Add your message

“Dinner is on me tonight. Enjoy yourselves ❤️”

5
Confirm

Review the amount, booking and payment option.

BEFORE YOU CONFIRM

Check the important details.

A few seconds of checking helps avoid problems later.

Make sure the recipient name and contact information are correct.
Confirm the venue, date and time.
Check the number of guests and any special request.
Review the amount and payment arrangement.
Check the merchant cancellation or change conditions.
Read your message once more before sending it.
AFTER YOU CONFIRM

We move the arrangement forward.

Merchant Confirmation

The participating business confirms the arrangement or booking.

Recipient Notification

The recipient receives the relevant details and your message.

The Moment Happens

They enjoy the experience knowing it came from you.

READY?

Start with someone you care about.

One person. One thoughtful idea. One meaningful moment.