REQUEST AN EXPERIENCE

Tell Us What You’d Like to Arrange.

Whether it’s a spa treatment, dinner, café experience, flowers, a gift or something special, tell us what you have in mind. We’ll try to help arrange it with a suitable business in Malaysia.

无论是 Spa、美容、餐厅、咖啡厅、鲜花、礼物或特别体验， 只需告诉我们您的需求，我们会尝试联系合适的马来西亚商家为您安排。

Submit a Request How It Works
♡

You don’t need to know exactly where to start.

Tell us who it is for, what you would like to arrange, your location and your budget.

您不需要一开始就知道要找哪一家商家。 告诉我们送给谁、想安排什么、地点及预算即可。

WHAT CAN YOU REQUEST?

Create a Moment for Someone You Care About

Some of the experiences we can help you explore.

以下是我们可以协助您寻找及安排的一些体验。

💆‍♀️

Beauty & Spa

Facials, massages, beauty treatments and relaxing spa packages.

🍽️

Dining

Restaurant dinners, family meals, celebrations and special occasions.

💐

Flowers & Gifts

Flowers, thoughtful gifts and surprise arrangements.

✨

Special Experiences

Birthdays, celebrations, stays, surprises and meaningful experiences.

HOW IT WORKS

We Help You Arrange the Moment

软启动期间，由我们的团队协助您寻找及确认合适的商家。

1

Tell Us What You Want

Complete the Experience Request Form.

告诉我们您的需求。
2

We Review

We review your location, budget and preferred experience.

我们审核您的地点、预算及需求。
3

We Contact the Business

Where necessary, we contact the merchant to confirm the arrangement.

如有需要，我们会联系相关商家。
4

We Confirm With You

We contact you before the final arrangement or payment is confirmed.

最终确认或付款前，我们会先与您联系。
CAN’T FIND THE BUSINESS YOU WANT?

Tell Us the Merchant.

If you already know the restaurant, spa, beauty salon, café, florist, shop or other business you want, you can enter the merchant name in the form below.

如果您已经知道想要哪一家餐厅、Spa、美容院、咖啡厅、 花店或其他商家，可以直接在下面的表格填写商家名称。

Even if they are not yet listed on I’M HERE ALWAYS, that’s okay.
We may contact the business and see whether the experience can be arranged.

即使该商家目前还没有加入 I’M HERE ALWAYS，也没有关系。
我们可以尝试联系商家，并确认是否能够为您安排。
EXPERIENCE REQUEST

Tell Us What You’d Like to Arrange

Complete the form below with as much information as possible. Our team will review your request and contact you.

请尽量填写完整资料。 我们的团队审核后会与您联系。

Example / 例子: I would like to send my girlfriend a spa package in Penang for her birthday. I prefer a relaxing facial or massage package around RM200-RM300.
If you already have a specific restaurant, spa, shop or business in mind, enter the business name here. 如果您已经有指定的餐厅、美容院、Spa 或商家，请填写商家名称。
Optional. You can paste the merchant's website, Facebook, Instagram or other link here. 选填。如果您知道商家的网站、Facebook 或 Instagram，可以把链接放在这里。
Example: Happy Birthday! Enjoy this special experience. ❤️ 例子： 生日快乐！希望你喜欢这个特别安排。❤️
Request Confirmation / 确认
AFTER YOU SUBMIT

What Happens Next?

Submitting the request does not mean you need to pay immediately.

提交需求后并不代表您需要马上付款。

1. We Review Your Request

We check the experience, location, date, budget and merchant information.

我们会审核您的体验、地点、日期、预算及商家资料。

2. We Check Availability

We may contact the merchant or search for a suitable business.

我们可能会联系指定商家，或寻找适合的合作商家。

3. We Contact You

Once we have more information, we contact you through WhatsApp or email.

获得相关资料后，我们会通过 WhatsApp 或电邮与您联系。

You May Not Be There in Person. Your Care Still Can Be.

Tell us the moment you want to create. I’M HERE ALWAYS will help you explore how it can be arranged.

即使您不能亲自在场，您的心意依然可以到达。 告诉我们您想创造怎样的时刻，我们会尝试协助您安排。

Submit an Experience Request